Charity Retail Awards winners 2023

We’d like to say a huge thank you to everyone who joined us at Harrogate Convention Centre on Wednesday 28 June to celebrate the Charity Retail Awards. It was fantastic to bring back our gala dinner and awards ceremony to commend the achievements and successes of charity shop staff and volunteers over the past year.

We’d also like to thank 1st Waste Management for sponsoring the event, as well as everyone who submitted a nomination and helped to spread the word.

1st Waste Management Consultants Ltd

We’ve heard from our judges about just how difficult it was to judge the Awards this year due to the extremely high standard of entries, and would like to congratulate everyone who was nominated and shortlisted.

Here are the winners!


Young volunteer of the year

Sam with Awards co-host Jen Graham, Charity Shop Girl

Sam Antrobus of Barnardo’s, for his commitment to supporting new volunteers and creating a welcoming and inclusive shop environment.


Volunteer of the year

Cynthia (far right) with Awards co-host Jen Graham, Charity Shop Girl

Cynthia Sweeney of Wakefield Hospice, for her dedication over the past 15 years to volunteering at Wakefield Hospice warehouse and consistently working to a high standard.


Retail employee of the year

Amelia with Awards co-host Jen Graham, Charity Shop Girl

Amelia Wells of St Barnabas Hospice, Lincolnshire, for her exceptional performance as shop manager and for transforming the Brant Road shop into one of the charity’s most profitable stores.


Leadership

Charlotte with Awards co-host Jen Graham, Charity Shop Girl

Charlotte Greenwood of Isabel Hospice, for her instrumental work in developing the charity’s sustainability initiative, Tonnes of Care, and in empowering and developing her leadership team.


Most supportive chief executive

Chris with Awards co-host Jen Graham, Charity Shop Girl

Chris White of NCBI, for his work in showcasing the importance of charity retail and commitment to NCBI shops playing a central role in their local communities.


Shop of the year

Representative from Scope with Awards co-host Jen Graham, Charity Shop Girl

Winner: Scope, Cambridge shop, for their success and innovative work in increasing annual profit and donations, as well as receiving very high levels of customer feedback.


Supplier of the year

Category A winner – fewer than 50 member clients: Eproductive

Eproductive team with Awards co-host Jen Graham, Charity Shop Girl

Category B winner – between 50 and 150 member clients: Nisyst

Nisyst team with Awards co-host Jen Graham, Charity Shop Girl

Category C winner – more than 150 member clients: Acopia

Acopia representative with Awards co-host Jen Graham, Charity Shop Girl

Most valuable item sold

Winner: Cancer Research UK with a first edition of The Hobbit


Most unusual item donated

Winner: Primrose Hospice, Redditch with a pet casket


Campaign of the year

Oxfam team

Winner: Oxfam, for their Second Hand September campaign, a significant mixed-media campaign that has generated the charity’s best high-street Christmas in 10 years.


Technology

Maria Chenoweth, CEO of TRAID, (centre) with Awards co-host Jen Graham, Charity Shop Girl (far right)

Winner: TRAID, for their collaboration with MicroMkt to deliver innovative new pop-up, Charity Super.Mkt.


Environmental and sustainability

Royal Trinity Hospice with Awards co-host Jen Graham, Charity Shop Girl

Winner: Royal Trinity Hospice, for their work in promoting sustainable fashion and identifying a set of ‘Sustainable 7’ priorities to make significant improvements across their retail operations.


Equity, diversity and inclusion

Shelter team with Awards co-host Jen Graham, Charity Shop Girl

Winner: Shelter, for their proactive work towards addressing pay inequalities in the organisation and becoming a more inclusive employer.


Outstanding charity retailer

Acorns team

Winner: Acorns Children’s Hospice, for their successful development of a 3-year strategy focused on driving sales and maximising gift-aid, as well as prioritising targeted work in improving staff and volunteer wellbeing.


Outstanding contribution to charity retail

Wayne Hemingway and Maria Chenoweth from Charity Super.Mkt with Awards co-host Jen Graham, Charity Shop Girl

Winner: Charity Super.Mkt, for their innovative and popular pop-up concept that has brought charities under one roof in cities across the UK.


The WOW! Factor

Sponsored by East London Textiles

Best shop interior winner: NCBI, Belfast

NCBI Belfast

Best shop window winner: The Air Ambulance Service, Solihull

The Air Ambulance Service, Solihull

Emma Peake, Chair of the Charity Retail Association, said: “The Charity Retail Awards are our sector’s biggest opportunity to shout about the successes and achievements of the past year. This year we’ve seen a wealth of creativity, innovation and commitment on display that has made me feel very proud to be part of the charity retail sector, and I’m delighted to be celebrating the staff and volunteers who make it all happen. Congratulations to everyone who has won an award, it is very well deserved!”

The Charity Retail Award winners 2023
The Charity Retail Award winners 2023