New resources make security and safety a top priority
Following feedback from our members that dealing with issues around security and safety was becoming more costly, more prevalent and moving further up the list of priorities we are delighted to announce that the Charity Retail Association are partnering up with Lodge Service to provide a comprehensive range of Security & Safety resources for our charity members.
Lodge Service is a national security company who provide support across a wide range of security disciplines. The Charity Retail Division works in partnership with a large number of high street charities in order to reduce the opportunity for loss in their shops, utilising a team of experienced field based investigators who are all familiar with the unique demands of the sector.
The comprehensive range of resources will be comprised of three components:
- Profit Protection Manual
- Shop Security & Safety Training Courses
- Dedicated Security Hotline
Profit from Security Manual
Back by popular demand, and fully updated, will be our manual Profit from Security – the aim of this document is to provide support and guidance to charity shop managers and their retail teams by highlighting practical measures that can be taken to reduce ‘shrink’ in their shops.
The manual is designed to be a handy, easy to read guide which can be used by retail teams to help them in their day to day activities, with practical, cost-effective suggestions on how to protect their stock and cash from opportunist theft.
The manual is designed to complement and reflect the ‘Security & Safety’ training courses, although it can equally be used as a standalone reference document.
The Profit Protection Manual should be available to charity members from the beginning of November.
Shop security and safety training
We will also be running a series of Shop Security & Safety training days with Lodge Service around the UK, with the first training course taking place on Monday 14 November in Birmingham.
The aim of the training is to provide delegates with an overview of the effects of ‘shrink’ within the charity retail environment and the importance of their role in reducing opportunities for business loss in all areas, including dealing with the challenges posed through external theft (shoplifting).
It will also provide practical guidance on conflict resolution within the retail environment and discusses ways of recognising and de-escalating potentially aggressive or violent situations.
Dedicated Security Hotline
Finally we are pleased to announce the introduction of a dedicated, 24 hour Security Hotline, enabling Charity Retail Association members to obtain free, confidential advice on any security or loss prevention matter.
To access the Hotline, please log into the members area.
For further information about Lodge Service, click here.